Refund policy

The directory is free, so there is nothing to refund there. The one thing sold is a featured placement, and its refunds are all or nothing.

Featured placements

All or nothing. You get the full amount back if your feature does not go live: for example, if we cannot list your program, or a scheduled start can't be honoured. You also get it back if we take it down for breaking the rules. Otherwise a feature that has started is not refundable. It does not renew, so there is nothing to cancel.

Two more cases where you get your money back

• You were charged twice, or charged for something you did not buy. Full refund of the duplicate.
• You bought the directory file before it became free on 27 Oct 2026 and want your money back. Write to us.

Email support@affiliateprogramterms.com and it gets sorted. No form, no argument. Refunds go back through Dodo Payments; on a new account a refund can wait until funds are available, and we tell you if it does.

What is not a refund reason

A feature that ran its days and sent fewer visits than you hoped. Featuring sells a labelled place in front of people comparing programs, not clicks, and the featured page says so before you pay. Visits arrive tagged so your own analytics shows what it sent.

A vendor changing its terms is not a fault in the directory either: every record is dated for that reason, and a recheck is free.

Disputes

Dodo Payments is the merchant of record, so a card dispute goes through them and their buyer terms. Email us first. It is faster than a bank.